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LOYALTY PROGRAM

Every time you shop, you get 1 point (equivalent to 1 Shilling) for every KES 100 spent!

It’s more than just a points system, it’s a customer insights-driven tool that helps us personalize offers, localize experiences, and deliver maximum value to our shoppers.

SIMPLICITY
SIMPLICITY
SIMPLICITY

Earn Points Every
Time You Shop

Swipe your Loyalty card or
app + more shopping = more points!

Exclusive member
benefits

Bonus rewards, giveaways and
seasonal VIP-only perks.

Redeem for
Instant Savings

Turn points into discounts or free
products at checkout.

Be first to know

Get early access to exclusive
promotions and weekly deals.

how to register for LOYALTY PROGRAM

1

1. Visit any Naivas branch nationwide.

2

2. Bring your original national ID.

3

3. Get your Loyalty card instantly or download the Naivas app.

4

4. Start earning points immediately on your next purchase!

3,500,000
Loyal members & growing
300,000
Daily customers
100,000
Monthly online orders