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Services That
Simplify Your Shopping

Whatsapp Shopping

Shop Online. Get It Delivered.

At Naivas, we don’t just showcase your products — we help bring your brand to life. From gondola displays to Naivas Radio, digital screens, and activation zones, our in-store and digital channels are designed to boost your visibility and drive results.

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here for you. in-store, online, and everywhere in between.

Making everyday shopping easier, more rewarding, and more connected, wherever you are in Kenya.

Naivas Loyalty Program

Our Loyalty Program is designed to give back to our most loyal shoppers. Members enjoy personalized offers, point-based rewards, and exclusive discounts in-store and online.

WhatsApp Shopping

No need to leave your home or office. With Naivas WhatsApp Shopping, you can browse items, place your order, and receive customer support, all through your mobile phone.

Naivas Delivery Services

Our delivery service ensures that your groceries, household essentials, and more reach you safely and on time. Whether you’re shopping for your family or for your business.

Loyalty That Rewards You, Every Day

At Naivas, every interaction matters. Each day, our dedicated staff work hand in hand to deliver great service across all our stores, ensuring every customer feels welcomed, valued, and cared for.

The more you shop, the more points you earn, redeemable for discounts, rewards, and exclusive offers. Because at Naivas, loyalty should go both ways.

Customer First

We serve with heart, every day.

We put customers first with warmth, fairness, and ever-improving service.

3,500,000
Loyal Members

LOYALTY PROGRAM

Every time you shop, you get 1 point (equivalent to 1 Shilling) for every KES 100 spent!

It’s more than just a points system, it’s a customer insights-driven tool that helps us personalize offers, localize experiences, and deliver maximum value to our shoppers.

SIMPLICITY
SIMPLICITY
SIMPLICITY